Frequently asked questions

You Want to Make a Reservation

How do I book a room at your hotel?

You have many choices to book a room at Playa de Sala 1) Booking directly on line at: 2) Facebook: 3) By calling us directly at: 011-501-630-8822 4) By visting our travel partners at

Can I reserve multiple rooms ?

Yes you can. Playa de Sala offers 5 luxery rooms.

How do I book an accessible room for people with reduce mobility?

We have 2 rooms designed for guests with special requests. Inquire with us to ensure our accomodations meet your needs.

How Late can I book with same day booking?

How do I receive a reservation confirmation message?

You will receive reseravation confirmation by e-mail.

What is your deposit and payment policy?

What services are offered by the hotel?

What payment methods are accepted by the hotel?

For online booking we accept PAYPAL. We accept VISA and MASTERCARD only at the hotel.

What are the reception opening hours at the hotel?

What is your check-in and check-out policy?

Check-in is 2pm Check-out is 11am Please contact us for early check-in.

Are pets allowed ?

Dogs are allowed.

Is breakfast included in the room price?

Yes. Breakfast is included with your stay.

Can I have lunch and dinner at the hotel?

We have a restaurant onsite " WINDFIRE KITCHEN" and a rooftop lounge/bar.

What are the maximum number of occupants permitted in each guestroom?

The maximum occupancy per room is 2 guests.

Do you have a policy relating to children?

Strict NO children allowed policy

Do you offer special rate anytime of the year ?

Yes we do. We do offer a discounted room rate during the slow season from May 2- Nov 30

Do you have a minimum and maximum stay at your hotel?

We have a 2 day minimum stay. For longer or shorter accomodation, contact us at

What are the terms and conditions of booking a room?

Do you offer alcoholic and non-alcoholic beverages at your hotel?

Yes. Soft drinks, fresh juices and alcoholic beverages are available.

Where is your hotel located?

Playa de Sala is located 4.5 miles South of San Pedro Town on Tarpon Bay

How do I get to your hotel? Does the hotel offers pick up and drop off services?

We offer pickup and dropoff services for guest. The rates are $30us each way.

You Have a Reservation

How do I view, change or cancel a reservation?

I did not receive a confirmation number when I completed my reservation

I booked on line with a third partyon-line booking, can I contact the hotel directly to change or cancel my reservation?

What is the latest I can cancel my reservation?

How do I receive a new email confirmation of my reservation?

I need to cancel my reservation. Can it be refunded?

I have been charged multiple times for the same reservation. What should I do?