Question 1

Where is your hotel located?

Accepted Answer

Playa de Sala is located 4.5 miles  South of San Pedro Town on Tarpon Bay

Question 2

How do I book a room at your hotel?

Accepted Answer

You have many choices to book a room at Playa de Sala 1) Booking directly on line at: www.playadesala.com 2) Facebook:  www.facebook.com/playadesala/   3) By calling us directly at: 011-501-630-8822 4) By visting our travel partners at Expedia.com-Triadvisor.com

Question 3

Do you have a minimum and maximum stay at your hotel?

Accepted Answer

We have a 2 day minimum stay. For longer or shorter accomodation, contact us at playadesala@gmail.com

Question 4

Can I reserve multiple rooms  ?

Accepted Answer

Yes you can. Playa de Sala offers 5 luxery rooms.

Question 5

Do you offer special rate anytime of the year ?

Accepted Answer

Yes we do. We do offer a discounted room rate during the slow season from  May 2- Nov 30

Question 6

What are the maximum number of occupants permitted in each guestroom?

Accepted Answer

The maximum occupancy per room is 2 guests.

Question 7

How do I book an accessible room for people with reduce mobility?

Accepted Answer

We have 2 rooms designed for guests with special requests. Inquire with us to ensure our accomodations meet your needs.

Question 8

How Late can I book with same day booking?

Accepted Answer

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Question 9

How do I receive a reservation confirmation message?

Accepted Answer

You will receive reseravation confirmation by e-mail.

Question 10

What is your check-in and check-out policy?

Accepted Answer

Check-in is 2pm Check-out is 11am Please contact us for early check-in.

Question 11

What are the terms and conditions of booking a room?

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Question 12

What payment methods are accepted by the hotel?

Accepted Answer

For online booking we accept PAYPAL. We accept VISA and MASTERCARD only at the hotel.

Question 13

What services are offered by the hotel?

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Question 14

What is your deposit and  payment policy?

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Question 15

What are the reception opening hours at the hotel?

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Question 16

How do I get to your hotel? Does the hotel offers pick up and drop off services?

Accepted Answer

We offer pickup and dropoff services for guest.  The rates are $30us each way.

Question 17

Do you have a policy relating to children?

Accepted Answer

Strict NO children allowed policy

Question 18

Are pets allowed ?

Accepted Answer

Dogs are allowed.

Question 19

Is breakfast included in the room price?

Accepted Answer

Yes. Breakfast is included with your stay.

Question 20

Can I have lunch and dinner at the hotel?

Accepted Answer

We have a restaurant onsite " WINDFIRE KITCHEN" and a rooftop lounge/bar.

Question 21

Do you offer alcoholic and non-alcoholic beverages at your hotel?

Accepted Answer

Yes. Soft drinks, fresh juices and alcoholic beverages are available.

Question 22

How do I view, change or cancel a reservation?"

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Question 23

I did not receive a confirmation number when I completed my reservation

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Question 24

I booked on line with a third partyon-line booking, can I contact the hotel directly to change or cancel my reservation?"

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Question 25

What is the latest I can cancel my reservation?

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Question 26

How do I receive a new email confirmation of my reservation?

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Question 27

I need to cancel my reservation. Can it be refunded?

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Question 28

I have been charged multiple times for the same reservation. What should I do?

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Question 29

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PLAYA DE SALA

BOUTIQUE HOTEL

501-614-0650